IT Glue
IT Glue provides a documentation framework that is utilized by thousands of MSPs, offering you the most trusted and optimal way of organizing your clients’ information to effectively service them. This framework is standardized across all clients, so your technicians have the ability to input and view information the same way, every time, for every client. No matter how experienced or unfamiliar you are with various clients, IT Glue ensures you have a structure you can rely on to allow you to quickly service clients and solve tickets when needed.
Tursa Group is a partner and reseller for IT Glue, an essential tool for ensuring the efficiency of your IT documentation. This business management application is integral to our own team's document management of our clients IT infrastructure. Contact us today to explore how this solution can enhance the performance and the security of your IT team.
Staying Cyber Secure With IT Glue
Documentation Management
Discover, monitor, and gain insights on every aspect. Experience unparalleled productivity, clarity, and uniformity across your entire organization through our acclaimed documentation management platform, fully compliant with SOC 2 standards.
Structured Documentation
IT Glue offers a documentation framework employed by numerous partners, delivering the most reliable and efficient method for structuring your data.
Relationship Mapping
Eliminate any gaps. Connect related items seamlessly, ensuring that all the information you require is readily accessible.
Secure Password Management
Fortify your security with an unchangeable audit trail and a state-of-the-art password management engine, seamlessly integrated and interconnected with all your documentation.
30+ Native Integrations
With numerous integrations across major PSA, RMM, BDR, and various other platforms, combined with our accessible public API, IT Glue becomes the centralized and most reliable source for all your business needs.
Enterprise-Grade Cybersecurity
Our robust feature set, including SOC 2 compliance, a secure password vault, and advanced access control, ensures that your information is safeguarded with the highest level of security and provides you with the peace of mind you deserve.
Automated Account Export
Your organization's information is its most prized asset. Our Automated Account Export feature guarantees continual access to the latest IT Glue data, so you'll never feel like you're without control. Plus, it helps eliminate human errors from the equation, ensuring accuracy and efficiency in your processes.
IP Access Control
Enhance the security of your precious data by imposing restrictions on access from potentially suspicious sources. With IP Access Control, you can confine IT Glue access to a defined list of IP addresses or a specified range, adding an extra layer of protection to your information.
Cross-Account Migration Service
When migrating IT Glue accounts, rest assured that no critical data will be lost. Our process ensures efficient data transfer while preserving all essential asset relationships, allowing for a seamless transition.
1-Click AD Password Rotation
Don't allow your passwords to become outdated, and decrease the risk of credential theft. With a simple click, you can effortlessly rotate your on-premises Active Directory passwords within IT Glue, and they will automatically sync and update in Active Directory, ensuring your security remains robust and up-to-date.
What is an IT Glue reseller
An IT Glue reseller is a business or individual who partners with IT Glue, a leading provider of IT documentation software, to distribute their products and services. Resellers act as intermediaries between IT Glue and end-users, typically IT professionals or organizations seeking solutions for effective documentation and information management within their IT infrastructure.
These resellers are authorized to promote, sell, provide support, and train their buyers for IT Glue's products. They play a vital role in assisting customers in implementing IT Glue's software and ensuring it aligns with their specific needs. Resellers may offer valuable insights, training, and technical assistance to clients, making the adoption and utilization of IT Glue's solutions as smooth and effective as possible.