IT Support Services
We Provide Tailored Managed IT Support Services and Solutions That Your Business Depends On
Designed to reduce your costs, increase your productivity, and mitigate your business risks. We partner with you, allowing you to focus on running your business and not your technology.
Why Choose Tursa?
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Expertise: Our team of certified IT professionals brings 20+ years of experience and expertise to every project.
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Tailored Solutions: We don't believe in one-size-fits-all. Our solutions are customized to meet your unique business requirements.
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Proactive Maintenance: We monitor your systems 24/7, to detect issues before they become consequential.
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Scalability: Whether you're a startup or an enterprise, our services grow with you.
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Cost-Effective: Outsourcing your IT support to us is cost-effective, eliminating the overhead of maintaining an in-house IT team.
Give us a call to set up a ZERO commitment consultation.
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Seamless IT Support
At Tursa Group, we're committed to delivering the IT solutions that drive your success. Empower your business with our IT support services that enhance efficiency, security, and productivity.
We stay one step ahead by monitoring your systems 24/7, addressing issues before they impact your business.
Our IT Support Services and Solutions Include:
Telephony
Cloud
Communications
Cyber Security
Network
Operations
Monitoring & Notifications
3rd Party Application Support
Governance & Compliance
Unlimited Remote Help Desk Support
Network and Server Management
Cybersecurity Protection
Data Backup Management & Recovery
Secure Remote Access for your Employees
Scheduled Preventative Maintenance
Cloud
Data & Voice
Peace of mind
Business Continuity
We will develop a business continuity plan for your Company. In the event of a disaster, our plan will allow your Company to keep servicing your customers.
Data Backup
We will put in place an onsite AND offsite data backup plan to ensure that no data is lost.
Dark Web Monitoring
We will leverage the Dark Web monitoring platform to be alerted when your email addresses and passwords are being auctioned off on the dark web. We can allow you to be proactive in changing passwords before your information is compromised.
Virus and Malware Protection
We monitor your Servers, Desktops and Laptops for suspicious activity and utilize antivirus and antimalware software to neutralize threats.
Intrusion Detection
We monitor your Network for hacker attempts and neutralize them before they have a chance to "brute force" their way in to your Network.
Support where you need it
Less time spent self troubleshooting technology
Our response times are very good. We will generally respond to inquiries for help within five minutes and book a time that is compatible for your staff to be helped. Let our experienced technicians efficiently diagnose and rectify any software and hardware issues that your employees are having, 7 days per week.
Less time spent doing double data entry
We will help you leverage software to integrate disparate systems. We will also understand if there is an opportunity to use Artificial Intelligence and Robotic Process Automation to eliminate manual data entry altogether, which reduces administrative costs.
More time spent doing their work
Tursa Group will minimize any downtime due to technology, so that your Company staff can stay productive, day in and day out.
Accessibility
We will help put in Cloud based solutions so that your staff have access to the information and data that they need to make decisions, wherever they might be.
An improved infrastructure at lower cost
Business process efficiency audit
We will track how data flows through your organization and identify bottlenecks and inefficient processes.
Technology roadmap
We will then build a Roadmap to roll out improvements throughout the Organization in a systematic and planned roll out.
Change management
We will work with your staff to give them the support and training they need with their new tools.
Provide real time key performance indicators
We will work with Executives to build what KPIs are important and then leverage the right technology tools to deliver this information in near real time.
Decrease accounts receivable (increases cash flow)
Increasing the velocity of the data through an organization, enables your company to invoice faster which decreases your day sales outstanding and increases your cash in the bank.
The 3 Phases Of A Successful IT Transition
1
Make A Plan
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Inform all stakeholders
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Perform a review of existing system(s)
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Identify Transition Requirements
2
Prepare For Implementation
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Backup
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Trial Transition
3
Go Live
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Testing & Configuration
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Training
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Go Live
Our IT Support Services and
Solutions Tools Include:
Our IT Support Service Technology Partners
Streamline Your Business With The Best IT Support Services
IT Support For Your Business
Our responsive helpdesk team is just a call or click away. We provide rapid assistance for your employees' IT issues, ensuring minimal downtime and maximum productivity.
Ready To Take Action?
Contact our support team today to start customizing your IT service plan. Let us manage your technology, so you can manage your business